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Tag: leadership


Customer Service Revisited

Transcript: The response to my umbrella-customer service video was tremendous. So here’s another thought about handling that customer service challenge. Never open up by first offering compensation. This is a classic mistake large organizations make. They run you through a script, offer you something to shut up and go away and close out the file. […]

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Your Top 7 Strategies for Working Remotely Safely

As part of our own Jonathan Garber’s webcast series, he continues to interview leaders in the community who share tips and strategies to help us all Thrive during the Coronavirus shutdown. Today, Jonathan is joined by Neil Rosenblum of Boomtech IT. He shares his Top 7 Strategies for Working Remotely Safely. This is a must […]

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