Transcript: The response to my umbrella-customer service video was tremendous. So here’s another thought about handling that customer service challenge. Never open up by first offering compensation. This is a classic mistake large organizations make. They run you through a script, offer you something to shut up and go away and close out the file. […]
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Category: ChimpChat
The Future of Work Interview with Tiija Berquist
What are your options for re-opening your business and even downsizing the space you rent? We’ll get to that today with my guest Tiija Berquist. Transcipt You’ve got questions about what the new normal looks like so do I. We’re going to get them answered now. Joining me today is my guest Tiija Bergquist, Sales […]
ChimpChat S1:E8 – Interview with Cesare Ramos
Transcript: Welcome everybody to the next episode of Chimp Chat. We are joined by Cesare Ramos of IDF. It’s a technology company based in Miami helping clients with all their networking and Technology needs Cesare. Welcome to the show. Thank you, Jeff. Thank you for having me. All right, so let’s start with what’s on […]
ChimpChat S1:E7 – Interview with Barbara Gobbi of Barbara Gobbi Marketing
In this video, we talk with Barbara Gobbi of Barbara Gobbi Marketing. She talks about how COVID-19 has impacted her business and how she has pivoted with her new Masterclass. Transcript: Hello everybody and welcome. We are here with another video interview series with Barbara Gobbi. Barber Gobbi of BG Marketing or Barber Gobbi Marketing. […]
ChimpChat S1:E6 – Interview with Andy Cagnetta of Transworld Business Advisors
Transcript: Welcome back everybody on our series of web interviews with local leaders and business experts today. We are joined by Andy Cagnetta who is the president of Transport Business Advisors, which is the largest business brokerage in the world. And so, but more than that. He’s really active in a lot of local charities. […]
ChimpChat S1:E5 – Interview with Michael Schuster of Cross Keys Capital
Transcript: Welcome back everybody to the series of interviews with industry leaders and Industry experts. Today we are joined by Michael Schuster who was a managing director of at Cross Keys Capital, which is Investment Bank located in Fort Lauderdale. Welcome to show Michael. Thanks Jeff. Appreciate it. Alright, so let’s get right into it […]
ChimpChat S1:E4 — Interview with Jennifer Diaz, Customs and International Trade Lawyer
In this video, Board Certified International attorney Jen Diaz talks about customs and trade, and how that has been impacted by COVID-19 and how the trade war makes matters even more complicated. Transcript: Hi everybody, Jeff Kostick with Flying Chimp for one of these another one of these video chats. I am joined today by […]
ChimpChat S1:E3 — Interview with Samantha Fitzgerald
In this video, we talk with Samantha Fitzgerald, of the Law Offices of Samantha J Fitzgerald, Samantha is the Co-Chair of the Broward County Bar Association Wills, Trusts and Estates Section. She talks about how COVID-19 has impacted estate planning and probate, how the current pandemic has impacted people’s fears, and the importance of proper […]
ChimpChat S1:E2 — Interview with Stu Opperman of Impact Players
In this video, Crisis Management expert Stu Opperman and I discuss the impact Coronavirus and COVID-19 have had on his clients Memorial Healthcare, Make A Wish Foundation, and more. Transcript: Hi everybody. Welcome to the video chat series that we’re doing. I am joined by Stu Opperman say Hi Stu. Hi Stu Opperman, I am […]
ChimpChat S1:E1 — Interview with Business Coach Ellis Mass from Focal Point Coaching
In this video, business coach Ellis Mass and I discuss the Stockdale Paradox, the Law of Self Control and other ideas on how to add value during the time of Coronavirus. Transcript: Welcome. We are going to start doing a series of website chats. Now that we are all being quarantined and just as people […]
